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Take Care

Recently, a friend's mother had to spend a few days in the hospital after undergoing a minor surgical procedure. As an added safety precaution, my friend hired a private caregiver to keep an eye on her mother overnight. I thought this was a great idea, not just for her mom's care and comfort, but also for my friend's peace of mind.

According to Charles B. Inlander, consumer advocate, president of the People's Medical Society and author of Take This Book to the Hospital with You, visiting hours are suggested by the hospital. A patient, however, has the right to have someone in the hospital with him/her 24 hours a day, even in the intensive care unit -- even though there are more restrictions there, sometimes involving quarantine. He recommends that you exercise this right. If a family member is unable to be with you when you are hospitalized, hire a professional caregiver to help out.

Inlander says that this is especially important if the patient is frail and elderly, recovering from a stroke or surgery or otherwise has trouble attending to his own basic personal needs. With hospital staffing stretched, having a caregiver in attendance helps ensure that the patient is comfortable and his needs are met.

FINDING A CAREGIVER

How to find a good caregiver? If your loved one already has a home health aide that you like and trust, so much the better. You're all set. If not, ask your physician, hospital social worker, county health department or area office on the aging to recommend a reputable health- care or nursing agency. You also can try word of mouth.

Once you have located an agency, questions to ask include...

How long has the agency been in existence?

Is the agency licensed by the state?

Are the caregivers bonded and insured?

Can the agency provide references?

In Inlander's opinion, you are better off with a caregiver who can assist with basic needs -- eating, washing, communication, getting to the bathroom and reducing the risk for falls -- such as a home health aide. If possible, and depending on the patient's needs, consider hiring someone who has some medical understanding/training. Then he can be on the lookout to ensure that the proper medications are given at the proper times in the proper amounts. With nearly 100,000 people dying each year from medical errors in hospitals, you simply can not assume accuracy on the part of the hospital staff.

That said, Inlander cautions that the caregiver must function as your eyes and ears, not as a replacement for hospital staffing. The caregiver's job is to protect the patient, not to do the hospital's job. He should be careful not to put the patient in the middle of an uncomfortable -- not to say potentially health-threatening -- power struggle that may interfere with the hospital's ability to deliver appropriate care. A private caregiver is merely a visitor and has no special privileges or rights. He can inform the staff that something is going wrong and, of course, call the family, but the caregiver has no standing in the hospital and cannot interfere with the normal delivery of care.

Depending on the qualifications of the caregiver you hire, Inlander says that you can expect the cost to be between $100 to $300 a day. That's a relatively small price to pay for the extra safety assurance and peace of mind.

Sources...

Charles B. Inlander, president, People's Medical Society, Allentown, Pennsylvania, faculty lecturer, Yale University School of Medicine, New Haven, Connecticut, and author of Take This Book to the Hospital with You ( St. Martin's).